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Customer Quality Engineer

37 Day's ago

Job ID - 2023-33

  • Test CategoryAutomotive
  • Full Time

Are you critical yet creative? Curious yet capable? Are you ready to handle the constantly changing world around us? A role is here for you. The role is a full-time position, based at our plant in Abu Dhabi, UAE.

Vacancy Overview

To support the business in line with APT Quality Assurance’s strategic direction driving world-class quality and
governance to ensure systems compliance to the company’s business management systems
Champion and actively drive the APQP (Advanced Quality Planning Process) at APT in line with customer and
regulatory requirements, ensuring that the voice of the customer is clearly understood and translated into
requirements and customer-specific specifications whilst using the appropriate tools and methodologies to
mitigate and eliminate risks associated with new products or processes.
Champion customer quality improvement to ensure ongoing quality excellence ensuring the relevant quality
tools are applied to ensure process and product quality are in line with customer-specific requirements
To comply with the requirements of the IS050001:2018 standard requirements in relation to policy and
procedures
This role will ensure the effective application of APQP planning principles ensuring successful PPAP submission
to APT customers

Key Responsibilities

• Leads Customer and Supplier concern management process to evaluate and resolve technically
challenging engineering and quality improvement opportunities related either in manufacturing or when
required customer location to minimize APT cost of non-conformance
• Manage and coordinate customer PPM, costs recovery, and supplier warranty indicators
• Assist with Quality awareness and quality toolbox communications with all levels of the organization
• Monitor and report on KPI identifying improvements to process, product and systems to prevent
occurrence of any nonconformance relating to product, process or systems
• Conduct benchmarking studies to determine optimum and improved processes/systems/product
• Builds strong working relationship with customers
• Compilation and submission of PPAP (Production Parts Approval Process) documentation to APT
customers in a timely manner.
• Where applicable generate, define, or facilitate the following:
Quality Plans
Process Flow Charts
PFMEA
Control Plans
IMDS
Gauge Plans
Tooling and fixtures lists
Dimensional Data (e.g., ISIR -Initial Sample Inspection Results)
MSA (Measurement Systems Analysis)
Capability Studies
Inspection Instructions
Work Instructions
Packaging Instructions
Packaging design
Supplier PPAP documentation
Supplier Approval /Audit
Risk Analysis
Run at Rate
• Actively engages in cross functional team activity and communication with APT customers and APT
Project management in relation to new projects/process changes
• Ensures regular project phase gate reviews are held and progressed in line with the requirements of APT
business management systems
• Participates in project kick of a subsequent feasibility activity and review of customer drawings and
manufacturing processes
• Maintains APQP lessons learned log
• Identifies and communicates CSR (Customer Specific Requirements) to project team and general business
units were deemed relevant
• Represents company in customer meetings specifically but not restricted to PPAP documentation
review/approval
• Manages customer requalification process in line with PPAP approval anniversary trigger as defined in
APT QMS (Quality Management System)
• Maintains all records in line with APT document approval, communication, and retention criteria
• Effective communicator to all levels of the organization
• Organized
• Good interpersonal Skills
• Good leadership/mentoring skill

 

Sounds like a match? Apply now!

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